Questions

No. Only registered users of consultations.net.aucan make room bookings. To become a registered user, contact Rod on 0411 405 847 to discuss your needs. You will then be invited to make a time to come and view the rooms. From there, if you decide to join, you will be given a brief induction andyou can then start making bookings.

Registered users are provided with access to the online booking calendar. Users can log on and make bookings as needed. After making a booking, a confirmation email is sent.

Yes. The minimum booking duration is one hour. Bookings can commence on the hour, half-hour or quarter-hour (e.g. 2pm, 2.15, 2.30 or 2.45pm) and can run for as long as required e.g. 1 hour, 1hr & 15mins or 2hrs & 30mins etc etc.

Cancellation policy:

 

There is no charge for cancellations made with more than 30 days notice.

When cancelled with more than 24 hours notice, users can cancel 4 hours per month without charge

Beyond the first 4 per month (with more than 24 hours notice), a fee of $7 per cancellation will be charged

All late cancellations (cancelled less than 24 hours before the booking start time) incur a fee of $10

The cancellation fee policy is designed to discourage users from booking multiple sessions that they think they may or may not need in the future – thereby denying others the opportunity to use/book those sessions.

Users are emailed an invoice at the end of each month.

Yes. Contact Rod on 0411 405 847 with any queries or questions. If it goes to voicemail it means Rod is on the phone or with someone. Simply leave a message and he will get back to you. Alternatively, click here and complete the boxes with your query.